Last updated: January 2024

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site. Cookies allow the website to recognise your device and remember certain information about your visit.

How We Use Cookies

calm-otter uses cookies for several purposes:

  • To ensure the website functions properly
  • To remember your preferences and settings
  • To understand how you use our website
  • To improve your browsing experience
  • To analyse site traffic and usage patterns

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or filling in forms.

  • cookieConsent - Stores your cookie preference choice. Duration: 1 year.
  • sessionStorage - Maintains form data during your session. Duration: Session only.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.

Third-Party Cookies

In some cases, we use cookies from third parties to help us analyse how visitors use our website. These third parties may include:

  • Analytics services that help us understand website usage
  • Security services that help protect against malicious activity

We do not control third-party cookies and recommend reviewing the privacy policies of any third parties before consenting to their cookies.

Managing Cookies

You can control and manage cookies in various ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these in the "Options" or "Preferences" menu of your browser. The following links provide information on how to modify cookie settings for common browsers:

  • Google Chrome: Settings > Privacy and security > Cookies
  • Mozilla Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Microsoft Edge: Settings > Privacy, search, and services > Cookies

Our Cookie Banner

When you first visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies. Your choice will be remembered for future visits.

Withdrawing Consent

If you have previously accepted cookies but wish to withdraw your consent, you can do so by:

  • Clearing your browser's cookies and cache
  • Changing your browser settings to block cookies

Please note that blocking or deleting cookies may impact your experience on our website, as some features may not function properly.

Local Storage

In addition to cookies, we may use local storage to store information on your device. Local storage is similar to cookies but can store larger amounts of data. We use local storage to:

  • Remember your cookie consent preferences
  • Store form data temporarily during your session

Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not wish to be tracked. Our website currently does not respond to "Do Not Track" signals, but you can manage tracking through cookie settings as described above.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our use of cookies, please contact us:

Email: [email protected]
Address: Unit 7, Victoria Business Park, Oldham Road, Manchester, M40 2QR